On this page • Contact information • Create a support ticket • Place a phone order • Contact webmaster • Shipping Information • News letter subscription Corporate Office Gilad's Bodies in Motion Hawaii 1833 Kalakaua Ave Suite 904 Honolulu, HI 96815. For all customer service requests please call: 1-800-438-4310 Office hours: 9am - 5pm Hawaii Standard Time. Please leave a message if you reach us outside our office hours. To place a phone order please call: 1-800-438-4310 9am-5pm Hawaiian Standard Time. Webmaster Shipping information USA ORDERS Please allow up to 5 days delivery time before contacting us. In most cases you will get it much earlier. All orders are shipped the same day. (weekends not included). Shipping time is calculated from the day the order ships. All other DVDs and Tapes Shipping time 3-6 days Shipping cost Orders under $39.95 $5.95 Orders under 99.95 $9.95 Canadian orders Please allow up to 3 weeks delivery before contacting us. In most cases you will get it much earlier. Shipping cost Orders under $9.95 $7.00 Orders $9.96-$59.95 $16.00 Orders Over $59.96 $26.00 International Orders Please allow up to 3-5 weeks delivery before contacting us. In most cases you will get it much earlier. Shipping cost Orders under $49.75 $18.00 Orders $49.75 and more. $24.00 For shipping information related to your order please call: 1-800-438-4310 or create a support ticket: Orders $99.96 - 129.95 $14.95 Join our mailing list. For news and special offers. We will NOT share your email address with ANYONE! 2-3 days 2-3 days First Class Mail Priority Mail Priority Mail Official Website Customer Service and Support 2001-2011 Copyright Gilad Productions LTD, All Rights Reserved. Do not copy any content or images from this page without a written approval from Gilad Productions Ltd, Honolulu, HI Orders over $129.95 $19.95 2-3 days Priority Mail Under 1.7 lbs $43.00 Over 1.7 lbs For quickest response please use our help desk to submit a support ticket. We will make every effort to answer your questions immediately during 5am -12am eastern time. otherwise please give us 4-5 hours. One Year Money Back Guarantee* We offer an unprecedented “One Year No Questions Asked Money Back Guarantee”. If you’re not satisfied with the results you’re getting from Gilad’s workout DVDs you can return them to us. All you pay is the shipping cost. So shop safely here knowing that you can return your DVD(s) if they are not what you had expected. Also take advantage of our special discount for a great saving on all DVDs We also offer the fastest order processing and shipping. If you order before 5:00 pm eastern time you will have your order in only 2 days! Award Winning Workout DVDs from Gilad Bodies in Motion with Gilad As seen on  *DVDs older than 60 days that are scratched cracked or damaged can not be returned for a refund or exchange.